Privacy and your data protection

Your trust and confidentiality matter to us

This privacy policy is effective as of November 22, 2025. Updates reflect changes to Australian privacy laws and internal practices.

What data we collect

We collect only information essential for communication, consultation scheduling, and providing tailored recommendations. Your information is handled according to strict privacy guidelines and local law requirements.

  • Contact details you provide directly
  • Messages and feedback from you
  • Website usage and analytics data
  • Details required for scheduling consultations
  • Preferences you choose to share in conversation

All information is kept confidential. We do not sell or share your personal data with third parties for marketing purposes.

How your data is used

We use your data to respond to your requests, arrange consultations, improve communication, and personalize our recommendations. Your information enables us to deliver a service that meets your expectations.

Data may be used to analyze service quality and enhance user experience, but your personal details will always remain protected under strict privacy safeguards.

Your privacy rights

You have the right to access, correct, delete, or transfer your data. Contact us at any time for support with privacy requests or questions about your information.

Right of access

Request details of data held about you

Right to rectification

Ask us to correct incomplete or inaccurate data

Right to erasure

Request deletion of your personal information

Data portability right

Request a copy of your data in a portable format

Sharing your personal data

We do not share your information for marketing. If disclosure is required by law, you will be informed whenever possible.

Trusted service providers who assist us are bound by strict confidentiality agreements. Your privacy remains protected in all third-party interactions.

How your data is protected

Personal data is stored using robust physical and digital safeguards to prevent unauthorized access, loss, or disclosure.

Regular security audits and privacy reviews help maintain a high standard of data protection and compliance with Australian law.

Contact us about privacy

If you have privacy concerns or requests, please let us know.
Address: 373 Bay Street, Port Melbourne, VIC 3207 Australia
Phone: +61426998341
Email: content@xylarionest.com